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Collaboration and knowledge · Available

Guru for Claude, ChatGPT and Copilot

Support, sales and people teams can ask Claude, ChatGPT or Copilot what a verified Guru card says, which cards in a collection are past their verification date and which verifiers have a backlog. Answers name the card and its verification status. New cards go to their verifier before they are published. Your knowledge manager works with us through a guided pilot.

Start a pilot What it can do
Status
Available
Setup
Guided pilot with your team
AI assistants
Claude, ChatGPT, Copilot Studio
Access
By role, view only or with approvals

Ask in a sentence

What can your team ask Guru?

Questions from knowledge manager, support agent, sales enablement manager and others, answered from live Guru data and only for the people allowed to see them.

Records it works with

  • Cards
  • Collections
  • Folders
  • Verifiers
  • Groups
  • Announcements
  • Knowledge manager

    “Which cards in the Sales collection are unverified or past their verification date?”

  • Support agent

    “What does our card on refund exceptions say about orders shipped to Canada?”

  • Sales enablement manager

    “Which cards about the Premium plan were updated since the September launch?”

  • Customer success manager

    “Is there a verified card on setting up single sign-on for a new account?”

  • Support team lead

    “Which verifiers have the most cards waiting for their review?”

  • HR generalist

    “What does the Benefits card say about the waiting period for parental leave?”

Changes, governed

What the assistant can prepare in Guru

The assistant never saves on its own. It prepares the change, the person checks the preview and confirms, and anything above your limits waits for an approver.

  1. 1 Prepare The assistant drafts the change from the request.
  2. 2 Preview and confirm The person sees exactly what will change.
  3. 3 Approve Above your limits, a second person decides.
  4. 4 Saved and logged Written to Guru under a named person.

  • Draft a new card in a collection from a helpful thread

    The assigned verifier reviews the card before it is published to the collection.

  • Request verification on cards that look out of date

    The person confirms the list, and more than twenty cards at once needs the collection owner to approve.

  • Suggest an edit to an existing card

    The card owner or verifier accepts the change, so verified content is never rewritten silently.

Example rules. During the pilot you set the limits, the approvers and which roles may prepare each change.

Why it needs care

Governance built for Guru

Agents and reps repeat Guru cards to customers, so a wrong card spreads quickly. Answers say whether a card is verified, and verifier review stands between every draft and a published card. Requesting verification on more than twenty cards needs the collection owner. Knowledge managers can see which cards people relied on.

Security and data handling

  • Sign-in by work email

    Only people you invite, with a one-time code. No shared logins.

  • Roles per tool

    Each role reaches only the Guru records it needs.

  • View only, if you prefer

    Admins can keep a connection to lookups with one switch.

  • A preview first

    Every change is shown in full before anything is saved.

  • Approval rules

    Above your limits, a second person approves the change.

  • One audit log

    Every request tied to a named person, ready for review.

Setup

How Guru gets connected

We connect Guru for your team in a guided pilot, on the same gateway every app uses. No code on your side.

  1. 01

    Agree the questions

    We list the Guru questions and changes your team needs, and who may use each.

  2. 02

    Connect with your admin

    Your Guru administrator creates a dedicated integration user with only that access.

  3. 03

    Test with your people

    A small group tries it in Claude, ChatGPT or Copilot while we tune the tools.

  4. 04

    Roll out with rules

    Roles, approval limits and the audit log are in place before everyone joins.

Then people use it from the assistant they already have

Guru questions

Does the assistant prefer verified Guru cards?

Yes. Answers say whether the card behind them is verified and when, and unverified cards are flagged as such. A knowledge manager can also ask for every card past its verification date in a collection.

Can it publish cards straight into a collection?

No. It drafts the card, the person confirms the draft, and the verifier you assign reviews it before it appears in the collection. That keeps the verification process your team built in place.

Can it read announcements in Guru?

It can tell a person which announcements they have not read yet and summarize them. Sending a new announcement to a whole group is left out of the scope we suggest for the pilot.

Does mcpbizapps keep a copy of our Guru data?

No. When someone asks a question, mcpbizapps reads the answer live from Guru through a dedicated integration user and returns it without storing it. The audit log records who asked, which tool ran and the result, with personal fields and free text removed.

Guru is a trademark of its owner. mcpbizapps is not affiliated with Guru; the name describes the connection only.

Related

Often connected alongside Guru

All Collaboration and knowledge apps

Part of Work, content and legal: Projects, knowledge, files, content, contracts and matters.

Start

Bring Guru into your AI assistant

Tell us how your team uses Guru, and we will plan a guided pilot around your own questions.

  • We agree the tools and approval rules with you
  • Your admin creates the integration user; no code
  • Business data is read live and not stored

Start a Guru pilot

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